1. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
1.1. Personal Information
We collect information that you provide directly to us through our property assessment forms, job applications, and contact forms. This may include:
- Contact Information: Name, email address, and phone number.
- Property Data: Physical address, acreage, and topographical details provided for wildfire risk assessments.
- Professional History: Information provided in “Join the Crew” applications.
- Transaction Data: Information related to purchases from our Crew Gear shop.
1.2. Usage Data
We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
2. How We Use Your Information
We use your data to:
- Conduct satellite pre-mappings and on-site wildfire risk assessments.
- Assist you in applying for government grants or cost-share programs (e.g., SB 762 or NRCS).
- Process and ship orders for our Crew Gear.
- Communicate seasonal fire safety alerts and maintenance reminders.
3. How We Share Your Information
We may share your information in the following situations:
- Government Agencies: Only when you explicitly authorize us to assist with your grant or funding applications (e.g., ODF or NRCS).
- Service Providers: Third-party vendors who assist with our website hosting, payment processing (for gear), and email communications.
- For Legal Reasons: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- No Sale of Data: We will never sell, rent, or lease your Personal Information to third parties for their marketing purposes.
4. Data Security
The security of your data is important to us. We implement reasonable and commercially standard security measures, including the use of **Secure Socket Layer (SSL) technology** and **HTTPS protocol**, to protect your Personal Information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your Personal Information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this policy.
6. Third-Party Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children’s Privacy
Our Website is not intended for use by children under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By visiting this page on our website: OUR CONTACT PAGE
